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Publication date: 
10 Dec 2019
Abstract: 

Doha, Qatar: In a momentous step for Qatar’s justice system, the Qatar International Court and Dispute Resolution Centre (QICDRC) achieved Associate Membership of the International Consortium for Court Excellence (ICCE). Qatar’s position as a hub for international commerce relies on a trustworthy judicial system, further bolstered by the QICDRC’s adoption of the International Framework for Court Excellence (IFCE).

The IFCE is a comprehensive resource for assessing a court’s performance against seven areas of court excellence which are as follows: court leadership and management, court planning and policies, court resources, court proceedings and processes, client needs and satisfaction, affordable and accessible court services and public trust and confidence. Courts and tribunals that demonstrate a commitment to the values and standards set out in the IFCE are recognised by membership entry. Since August 2018, the QICDRC has taken steps to deliver scalable and sustainable change for a holistic improvement to the quality of court services, reflecting a national commitment to economic development and global standards of excellence.

 

Noting the far-reaching significance of the partnership with the ICCE, Faisal Al-Sahouti, the QICDRC CEO, said: “We are pleased to achieve Associate Membership status in the world’s leading court quality management system. This is an important testament to the QICDRC’s continuous commitment to improve the administration of justice. From the outset of our court excellence journey, we have set out to fulfil our role as a credible justice system to help attract direct foreign investment to the state of Qatar..”

Commenting on the Associate Membership, the Executive Committee of the International Consortium for Court Excellence said: "The Executive Committee of the International Consortium for Court Excellence is pleased to welcome the Qatar International Court and Dispute Resolution Centre as an Associate Member of the Consortium. We look forward to working with the QICDRC in our shared endeavour towards achieving excellence in courts."

The IFCE was developed by groups and organisations from Europe, Asia, Australia, and the United States. The founding members and signatories who represent the ICCE include the Australasian Institute of Judicial Administration (AIJA), the Federal Judicial Center of the United States, the National Center for State Courts (NCSC), and the State Courts of Singapore. The European Commission for the Efficiency of Justice (CEPEJ), Spring Singapore and The World Bank provided further assistance in developing the framework. Currently, a total of 47 members from around the world align with the 11 global measures of court performance. Their core mandate follows the IFCE’s values and areas of court excellence.

The QICDRC may become eligible for Implementing Membership status in the future, pending continuous enforcement of the IFCE within its administrative operations, strategic planning and leadership development practices. By expanding its partnership with the ICCE, the Court actively champions standards of court excellence in the region.

As a specialised court for the resolution of civil and commercial disputes, the QICDRC’s state-of-the-art facilities are home to a distinguished body of judges that provide leadership in justice adhering to international best practices. Last year, the Court launched its new electronic case management system, ‘eCourt’, to improve access to justice and deliver international quality of service.

Since its establishment in 2009, the QICDRC has played a key role in the development of a fair, impartial and transparent judicial system to increase levels of public trust and attract foreign investment, in line with the national development objectives prescribed within the pillars of Qatar National Vision 2030.